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banros
1 Copper

Cannot get Webcam Central drivers

So, I can use the camera... I use a website (Coursera) that requires video picture authentication and that works fine.

I realized that the cam needed a little fine tuning, but couldn't find the software. Uninstalled and reinstalled the driver (Integrated Webcamera) and then started looking on the web after it didn't work. Finally found out I have to download it through "My Dell Downloads" or whatever it is. Registered my computer (Inspiron 15, OS: Win7 64) and the drivers that all the "help" pages say will be there simply are NOT there listed for my computer. I have no way to access my webcam or use it except via third party. I've tried deactivation/reactivation and uninstalling/restarting.

What am I supposed to do to get this software downloaded??

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Moderator
Moderator

RE: Cannot get Webcam Central drivers

banros,

Did you recently install/reinstall the operating system? If yes, did you install the Dell System Software(if applicable) and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

Windows 7/8 is supposed to provide the webcam drivers for most Dell computers. If you system needs webcam drivers, go to Drivers and Downloads enter your service tag, then select your operating system. If your system needs webcam drivers, they'll be listed under Input.

(Windows 8)How to make the webcam work with help from this youtube. You have to open the Camera app first, and then click Settings on the charm bar to see where you can give the app permission to use the webcam.

Try reading...

Troubleshooting the Dell Webcam and Dell Webcam Central Software

You can try this file, also known as Dell Webcam Central.

Create a new unrestricted user account and try the webcam. Did the webcam work?

If yes, log out and log back in to your account and try the webcam. Did the webcam work?

If no, then the webcam became detached from the motherboard, usually near the webcam

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

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