I am a computer technician and had a Dell Inspiron 6000 in my shop to be formatted and Windows XP reinstalled, my customer could not find the original Dell OS CDs so I used our copy of Microsoft's WinXP OEM CD - that job was straight forward with no issues.
The problem I'm having is when I tried to install their Lexmark 6570 printer, I get a message saying your PC does not meet the minimum CPU speed required of 800MHz - The laptop's spec says it has a clock speed of 1.6GHz, double the requirements!! And the printer was working fine before formatting the laptop.
When going into WinXP System Properties it shows the following:
I assume that the 1.60GHz is the max. clock speed and 598MHz is the min. clock speed, but the Lexmark printer seems to pick up on the 598MHz as the actual clock speed even though it is connected to the mains power.
Any ideas would be much appreciated as I've given up searching Lexmark, Microsoft, Dell & support sites for a solution.
Welcome to the forums emoticon.Yes.title
It's a very bad sign, when a computer technician by trade, is having problems with a Dell system emoticon.Surprise.title
Hopefully one of the official Dell rep's will read the thread, and respond with suggestions?
In the meantime... whilst I see you've installed SP3... have you also installed all available updates through Windows Update?
One of them might include a 'fix' for this problem, because it's strange that the printer worked fine before you reformatted/reinstalled XP?
Other than that... although you shouldn't have to of course... have you tried installing the printer after booting into Safe Mode - to see if it makes any difference?
If it doesn't, you may have to contact Lexmark (as well), to see what they have to say?
BTW: This is actually the very first time I've heard of a printer being CPU limited emoticon.Surprise.title
From experience, I've found that: “Beauty is in the eye of the beer-holder”!!
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Intel Next-Gen Wireless-N Mini-Card
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4-in-1 Flash Card Reader (SSD/MMC/MS Pro/xD)
230W AC Adapter / 9-cell Lithium-Ion Battery
Windows 7 Home Premium (64bit)
If you go to the Lexmark Support site, select your area, select Lexmark X6570, and then enter "Installation Cannot Continue; the Computer Does Not Meet the Minimum Requirements" in "Search the KnowledgeBase", the first article addresses that issue. Sorry I cannot give you a direct link to that article, but the address indicated on the suuport site just brings you to the opening page of the support site. The article ID# is ENUS28842.
What you are seeing is the Speed Step power setting which halves the cpu speed to save battery power. Info on Speed Step Here. Is it possible that you did not install the chipset drivers and notebook system software first before all other drivers? Both available at Dell Support Downloads.
Thanks Guys - I managed to work around this issue by manually installing the printer, bypassing the installation program then manually configuring the printer port to make it connect wirelessly.
I have the very similar issue with my dell inspiron 6400 and Lexmark printer (Ditto same issue).
Any solution other than manual installaion.Please letme know the exact solution steps.
Sorry, I can't exactly remember what I did - to manually install plug the printer into the laptop using USB cable and when it asks for drivers, locate them on the CD, then in printer properties goto ports. Here I think I changed port to TCP/IP and used the IP address of the printer (not very easy to find printer IP address).
But like the previous poster wrote - make sure your power adapter is plugged in and charging battery BEFORE turning the laptop on as this will enable CPU speed step to use the actual CPU speed.
Hope something here helps you..