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Charging Issue
I just experienced a charging issue with my Dell XPS 14 laptop, it's flickering from white to yellow and I was wondering what the problem was. I shut down my laptop and it said "The battery is temporally disabled." I am not sure what the problem is.
Thanks
lukemantini
3 Posts
0
November 22nd, 2016 07:00
robin,
doesn't say anything for the battery health
Anonymous
5 Practitioner
5 Practitioner
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274.2K Posts
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November 22nd, 2016 07:00
Hi,
Thank you for writing to us!
We would suggest you to reboot the system and tap the F2 key on the keyborad which would bring up the BIOS on the screen in which we would like you to check the battery health and adapter type to see if you get any errors.
If you have a know good adapter kindly connect and check the same as well.
Kindly private message the service tag and email address.
Thanks
Robin
DELL-Akshatha M
1.2K Posts
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November 23rd, 2016 07:00
Hi,
What is the adapter status?
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information
lukemantini
3 Posts
0
November 23rd, 2016 07:00
I sent the info to Robin's private messages. And, it takes you guys forever to answer. So, you can just not reply to this anymore.