Cursor jumps around

Hi twingrandma,

Check the status of touch pad in safe mode (restart the computer and tap F8 on dell logo) .Select Safemode and try using the touchpad.

If the touchpad shows the same behavior in safe mode, try updating the Touchpad Driver from the below mentioned link:

http://dell.to/Om2A0O

Download

1.Click Download Now, to download the file.

2.When the File Download window appears, click Save (Windows XP

users will click Save) this program to disk and click OK.  The Save In:

window appears.

3.From the Save In: field, click the down arrow then click to

select Desktop and click Save.  The file will download to your desktop.

4.If the Download Complete window appears, click Close.  The file

icon appears on your desktop. 

Install

1.Double-click the new icon on the desktop labeled R270497.exe

2.The Self-Extracting window appears and prompts you to extract or

unzip to C:\DELL\DRIVERS\R270497. Write down this path so the executable (I.e.

Setup.exe) file can be found later.

3.The Self-Extractor window appears.

4.Click OK.

5.After completing the file extraction, if the Self-Extractor

window is still open, close it.

6.Click the Start button and then click Run.

7.Type C:\DELL\DRIVERS\R270497 in the Open textbox and then click OK.

8.Follow the on-screen installation instructions.

If the issue persists, run full system scan from the below link:

http://dell.to/U4rPVx

Awaiting your response!