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December 23rd, 2012 08:00

D420 Turns Off When I Move It

I have a Dell Latitude D420 notebook PC.  When I'm using the laptop on the couch and move the laptop a few inches, the computer completely shuts down.  I wonder if there's an issue with the connection between the battery and the PC itself.  Any ideas here?

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87.5K Posts

December 23rd, 2012 08:00

If that's the issue, then it shouldn't happen when the system is plugged in - have you checked that?

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87.5K Posts

December 23rd, 2012 08:00

It would suggest that yes - that, or the connections need to be cleaned or straightened.

December 23rd, 2012 08:00

I don't typically use it when it is plugged in.  If I plug it in & try to move it and it doesn't turn off, doesn't that mean it's a battery issue or an issue with the battery connector/connection inside?

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