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DELL LATITUDE 6520 USB not working anymore
Im having troubles with my E6520, no USB device is recognized, and Im seeing at Device Manager some Unknown devices.
I installed all the latest drivers from DELL webpage and it is not solved.
Thanks
robert p
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July 11th, 2017 09:00
Hi rodfcb,
Thanks for posting.
Here is some information you may find helpful: http://dell.to/2v8rmIi
rodfcb
2 Posts
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July 11th, 2017 20:00
Thanks Robert, I already tried those steps and nothing. Also I re-installed the System and Chipset drivers from the DELL webpage and my camera stop working also.
Is there anything that I can check? In Devices I see that I have 2 unknow devices, researching I saw that is the following program:
usb vid_8087 pid_0024
When I uninstall and re-install the drivers that I have right now on Universal Serial Bus at Device Manager, those Unknown Devices appear I think that something is missing in my computer to the USB Ports work again.
Do you have any advise?
Thanks for your support
robert p
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July 14th, 2017 08:00
Well, if you have tried everything, then I would suggest a OS reinstall. Make sure you have everything backed up before you do it.