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emotsm

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11115

August 23rd, 2014 21:00

DELL N4010 upon startup 11 beeps, frozen at DELL logo

refer to subject. Help and thank u in advance.

Add note: when i click F2 or F12 button on the screen it just higlighted but nothing happen.

DELL-Ravi Ch

7 Technologist

 • 

7.1K Posts

August 23rd, 2014 22:00

Hi emotsm,

I’d suggest that you follow the steps mentioned below and check if the beep pattern repeats.

  1. Switch off the computer.
  2. Disconnect the AC adapter from the system.
  3. Remove the battery from the computer.
  4. Press and hold down the power button for 15 seconds.
  5. Then connect back all the peripherals and check if the beep pattern repeats.

Also, I would suggest that you run the diagnostics on the computer after the above steps by following the steps mentioned in the video below and check if there is any issue with the hardware on your system.

http://dell.to/164l6g4

Please let me know the findings.

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