Yesterday I received my laptop and I'm not very happy right now as a was when buying.
Ok so straight away I notes mouse cursor freezing every few minuts .freeze time is about 2-3 seconds.
System is runing ok.if I play some move in the browser is not freeze at all. only cursor is freeze.
Mi Acction taken so far -
Instal drivers one by one
Run all posible diagnostic software
Instal AMD drivers from website and dell website
Nothing listed above helped:-(
When I connect external monitor thrugh hdmi all problems are gone!!!
When I set boot screens visble all ok!!
When I set to see only laptop screen but stil have external monitor connected is also ok!!
Even when I have hdmi plugged to laptop and its not plug to monitor everything, is ok!!
This is very strange behaviour
I would appreciate if someone can help
I'm having similar issues - the cursor will freeze randomly for 1-5 seconds. I haven't verified that connecting an external display resolves the issue yet.
Guys I have another tip.
Try to change resolution to 2800x1800 second from the highest .then change scaling to 200 ,after that change ClearText Type for new resolution.
Restart your laptop - go for settings and see if the resolution and scaling change .
they should be at 2800 x1800 and scaling 200 .
Hope that will help
Have dropped resolution from 4K (3840 x 2160) to QHD+ (3200 x 1800). So far so good. No mouse lag for 24 hours (fingers crossed).
Yes that's the right resolution. I made mistakes with 2800x1800.it's should be 3200x1800.I realized that just now.
100% sure that's going to work: -).