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Aspari
1 Copper

DELL Support :P

Is this the way DELL Support generally works?

I raised a complaint that my under warranty laptop has some issue. Forget about right action, even after a week I am getting lot of emails saying we will call you to diagnose your issue.

I though DELL support will be good from now I will never recommend anyone DELL laptops if my case is not solved soon.

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1 Reply
kirkd
4 Ruthenium

RE: DELL Support :P

How did you contact Dell? Are you sure you actually contacted Dell? Many scams are in placed using fake web sites that will be looking to take your money. If you call or do an on-line Chat with Dell, they will help diagnose the problem at that time. If you e-mail, it's going to take more time.

Here is the phone listing: http://www.dell.com/support/incidents-online/us/en/04/contactus/Dynamic

Here is the Chat Support: http://pilot.search.dell.com/chat%20support

XPS M1530, Win 10 CU Pro 32-bit
Inspiron E1705, Win 10 CU Pro 32-bit
Dimension 9100, Win 10 AU Pro 32 bit
Inspiron 660, Win 10 CU 64 bit
Inspiron 3668, Win 10 CU 64 bit
Asus T100 Tablet, Windows 10 CU 32 bit

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