OS Name Microsoft Windows 10 Pro Version 10.0.14393 Build 14393 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name DESKTOP-CN3H81K System Manufacturer Dell Inc. System Model XPS 13 9343 System Type x64-based PC System SKU 0665 Processor Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz, 2195 Mhz, 2 Core(s), 4 Logical Processor(s) BIOS Version/Date Dell Inc. A11, 12/8/2016 SMBIOS Version 2.8 Embedded Controller Version 255.255 BIOS Mode Legacy BaseBoard Manufacturer Dell Inc. BaseBoard Model Not Available BaseBoard Name Base Board Platform Role Mobile Secure Boot State Unsupported PCR7 Configuration Binding Not Possible Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "10.0.14393.206" User Name DESKTOP-CN3H81K\lucas Time Zone Tokyo Standard Time Installed Physical Memory (RAM) 8.00 GB Total Physical Memory 7.60 GB Available Physical Memory 5.22 GB Total Virtual Memory 9.48 GB Available Virtual Memory 7.13 GB Page File Space 1.88 GB Page File C:\pagefile.sys Hyper-V - VM Monitor Mode Extensions Yes Hyper-V - Second Level Address Translation Extensions Yes Hyper-V - Virtualization Enabled in Firmware Yes Hyper-V - Data Execution Protection Yes
Always same pattern, infrequent to very frequent:
Computer shuts down or goes into sleep mode without touch press while regular app use (no usage pattern),
critical error: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Event ID 41 Kernel-Power.
Then different errors without pattern, except one exactly after the critical one:
The driver \Driver\WUDFRd failed to load for the device ACPI\INT3400\2&daba3ff&0. Kernel-PnP, Event ID 219.
Installed all recent drivers three times over, did and did a fresh w10 reset.
Noteworthy: device was shipped with probably defect bluetooth, bluetooth device does not show up in BIOS or Device Manager.