Why am I not seeing the DVD I inserted into the CD/DVD mechanism on my new Inspiron 15 5559? Why does not the DVD show up in Device Manager for the computer? This is a brand new computer.
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Hi SHARONGWHITNEY,
Thank you for writing to Dell Community Forum.
Please try the steps mentioned in the below link and check if they help:
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Thank you for answering. I took my computer into Staples and they put a shortcut icon on the desktop. That should help launch my DVDs/CDs in the future. I guess I'm just not used to how Windows 10 does things.