My Dell Inspiron 17R (N7110) is unable to play DVD's correctly. I tried playing a DVD for the first time a few days ago and playback is impossible! When the DVD is inserted into the drive tray and the software programme activated to play the DVD film, after maybe 2 or 3 seconds the playback keeps freezing and jerking, plus the sound freezes and the screen goes 'blocky' and basically, the Inspiron is unable to properly play DVD's and I believe the issue lies with the fitted NVIDIA GeForce GT 525M graphics card, though it also has an Intel HD 3000 fitted.
I also have an HP Pavillion g7 with Windows 7 64bit (same as the Inspiron) that also has had the RAM increased to 8GB though it uses an AMD Radeon graphics card, and DVD playback is totally perfect, hence why I believe the fitted NVIDIA card fitted to my Inspiron isn't fit for purpose, in which case why wasn't a suitable card fitted from new (assuming this was known) and fit a DVD drive to the laptop if playback cannot be made?
My Inspiron was supplied with 4GB of RAM, but I had it upgraded to the maximum 8GB and all OS and graphics drivers and software is 100% up-to-date (the same applied for my HP g7 Pavillion laptop).
So, unless anyone knows about this and has a solution, I would like to hear from Dell (UK) with an explanation as to why a graphics card was fitted to the Inspiron when it cannot properly play a DVD, and to that end, would Dell (UK) consider upgrading the card in order for the DVD playback to operate correctly?
Thanks in advance.
What program is attempting to play the DVD, its way more likely that this is the source of your problems as they can be notoriously touchy about lots of things and almost always require updating before you use them?
The GT525M is a several generations older than the current Nvidia cards and if there were significant problems related to DVD playback and this there would have been a massive outcry at the tiome it was introduced.
No you can't change the graphics card on a standard laptop that's why people buy desktop computers.