i know my graphic card is working and also read your GTA iv link and y GTA iv is working fine now but i still wana know why my dedicated video memory = 0MB ? i got my laptop back after 3 days of claim and he said "sir nothing wrong with your laptop it's genration diff" do you believe that it's just generation diff?
See above. Windows sees ONLY the Intel GPU, which indeed has no video RAM of its own.
The AMD GPU is addressed by the AMD driver and feeds data to the Intel GPU before you see it on screen.
It is exactly as they tell you it is - your system has a software-controlled hybrid video system.
i am completely agree with you 🙂 but i have one little question why in my old system dedicated graphic card memory show in advance setting >? whats the diff between my old laptop ad current one ?
My Old Laptop
Hp Envy 4 3rd Gen with 2 gb dedicated card
DELL 5548 5th Gen with 4gb dedicated card
whats the diff between my old laptop ad current one ?
Some of the Envy systems had a MUX-based switchable video system where there was a hardware switch to enable true discrete video. Your Dell system does not - it is entirely software controlled.
I also faced the same issue while running games(especially GTA IV) so what I did as mentioned on other forums(getting infinite loading screen i.e while opening the game it was just showing the loading screen)
so what I did even on my machine dedicated video memory is 0 mb but then also I was able to run the games, Here are the steps which I followed-
1. Created shortcut of game exe file.
2.Go to Properties--> Target
3. In Target--> at the end of file path after " and one space type -availablevidmem 32.0
(Even having 0 mb dedicated video memory type 32.0)
4.Click on OK
5. Now go to your dedicated graphics control panel(say nvidia or ati) and browse to that shortcut which you created and under preferred graphics processor for this program select "High Performance Processor" in my case it was "High-performance Nvidia processor" click on OK.
6. Now run your game through that shortcut. I think the game will run properly.
My laptop configurations are-
i5 4th gen, 4 GB RAM and 2 GB NVIDIA GEFORCE 840M Dedicated graphic card.
I think this will help.