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Last reply by 04-21-2011 Unsolved
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2 Bronze
2 Bronze
1471

Delivery Woes

Dell and UPS should talk?

Dell state delivery between 09.00 and 18.00.

I was ready to take delivery from 08.30 only to find a missed delivery card from UPS timed at 07.55.

I called UPS, they say delivery can be between 07.30 and 18.00.

These two companies really should talk.

We now have two public holidays, Friday and Monday, no Saturday deliveries. They want to redeliver on Tuesday. I fly out of the country for a while on Tuesday.

Dell are trying to arrange a redelivery for today, something UPS say is not possible.

The left hand has no idea what the right hand is doing.

Replies (2)
2 Bronze
2 Bronze
168

I went to the UPS depot to collect it in the end.

dell have kindly offered to refund the shipping charge.

Lets see.

5 Rhenium
168

I would not believe UPS saying re-delivery today is impossible.I have had an order or two re-delivered in the same day by UPS,it all depends on if the driver is/has left the delivery area you are in?If he has not and has more scheduled deliveries around you,they can get him back out there.

E1705 T7400 2.16Ghz / Vista Home Premium SP2 / 17" LG WUXGA 1920 X 1200 / 4GB 667Mhz Geil Ram w/Heatspreaders / Western Digital Scorpio Black 500GB 7200RPM / 500GB 7200RPM My Book / Nvidia Geforce Go 7900GS 256MB / Toshiba DVD/CD+/-RW DL / Intel 4965 A/B/G/N / 355 Bluetooth 2.0+EDR / Pinnacle Pro HDTV USB Tuner / Pinnacle Ultimate HDTV USB Tuner / Sound Blaster Audigy Advanced MB / Sound Blaster X-Fi Extreme Audio Notebook / Logitech G51 Surround Sound Speakers / 2-NB-MA01 Notebook Coolers / 3D Mark06 5446 / Driver v.174.31 /

XPS M1730 Saphire Blue X9000 @ 3.2 / Vista Home Premium SP2 / 17" WUXGA 1920 x 1200 / Matshita BD\DVD Combo / 8GB 800Mhz Geil RAM / 500GB>200GB 7200RPM / 9800M GTX SLI / AGEIA PhysX Accelerator / Intel 4965 / 355 Bluetooth / 5700 Mobile Broadband / 3D Mark06 16250 /Driver 275.50 beta

XPS Gen 4 Desktop>being rebuilt

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