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asanchgo
1 Copper

Dell 1558 - Problems with video hardware, screen turns black

Hi,

 

I bought a Dell 1558 some months ago. I have two problems:

- Suddenly the mouse icon gets bigger.

or

- Suddenly the screen crashes, it turns black or doesn´t respond...finally I have to reset the laptop.

Does anyone have a solution for this? maybe updating the video driver?

Thanks.

 

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2 Replies
Nagamasa
1 Copper

Re: Dell 1558 - Problems with video hardware, screen turns black

Yes updating your video driver will fix this issue.

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Oprion
1 Copper

Re: Dell 1558 - Problems with video hardware, screen turns black

"Yes updating your video driver will fix this issue."

What version of the driver should we update to?

I have the exact same problems with my 1558 on ATI 5470 and the last version of the driver available on the Dell website dates from  2/25/2010 (release 8.692.1.0000,A17) which doesn't fix it.

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