Mueen Iqbal
1 Copper

Dell 2in1 5000 inspiron not coming on

my fell 2in 1 inspiron 5000 is just not coming on. It's charging light is blinking on and off. And nothing happening.

What to do

It's battery is also inside it. Should I open it??

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7 Replies
LSUFAN51
5 Rhenium

RE: Dell 2in1 5000 inspiron not coming on

Please list exact Dell model number and version of windows. Ex: Dell Inspiron 3543, windows 10

If you don't know, enter service tag number onto the link below. after, You should be able to see your dell model and version of windows.

www.dell.com/.../

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Mueen Iqbal
1 Copper

RE: Dell 2in1 5000 inspiron not coming on

Dell Inspiron 2-in-1 13.3-Inch Full HD Touchscreen Convertible Laptop PC, Intel Core i5-7200U 2.5GHz, 8GB DDR4 RAM, 500GB HDD, Backlit Keyboard, WIFI, Bluetooth, Webcam, NO DVD, Windows 10

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Mueen Iqbal
1 Copper

RE: Dell 2in1 5000 inspiron not coming on

Dell Inspiron 2-in-1 13.3-Inch Full HD Touchscreen Convertible Laptop PC, Intel Core i5-7200U 2.5GHz, 8GB DDR4 RAM, Backlit Keyboard, WIFI, Bluetooth, Webcam, NO DVD, Windows 10

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9 Rhodium

RE: Dell 2in1 5000 inspiron not coming on

If the system is under warranty, call Dell for repair.  If not, basic troubleshooting:

Unplug the system and verify that the LED on the AC adapter is ON.  If it's not, replace the adapter with a new OEM Dell one.

Remove the base cover and disconnect the battery.  Hold the power button for 30 sec and remove and replace both memory modules.

Plug in the adapter ONLY (no battery) and try powering up.  If it will, but won't with the battery installed, replace the battery with a new one.

If it still won't power up, the mainboard is bad and will need to be replaced.

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aprubtum
1 Copper

RE: Dell 2in1 5000 inspiron not coming on

remove the battery frist and try to turn the laptop on using the power source.....

try to listen to the laptop processor fan when you press the power button on ... does it work then stop or keep working but the laptop doesn't startup ?

waiting for your answer to tell you what to do Smiley Happy

www.msrsky.com

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Mueen Iqbal
1 Copper

RE: Dell 2in1 5000 inspiron not coming on

I removed battery and try to put it on, it's doing the same thing. The charging light coming on and off .  

It's 1 year and 7 months since I bought it. Is the warranty valid

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9 Rhodium

RE: Dell 2in1 5000 inspiron not coming on

If you purchased the system with an extended warranty yes - if not, no - the basic warranty is 12 months.

See here:

www.dell.com/.../how-to-arrange-out-of-warranty-repair-on-your-dell-system

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