Unsolved
This post is more than 5 years old
6 Posts
0
792
Dell 5559 laptop Hangs 5 times in a day
Hi Guys,
I have just purchase a new dell laptop 5559 with I7-7gen, 16RAM, 2 TB HDD. this is almost very high configuration as of now generation, but still this laptop getting Hang up daily.
My all drivers are up to date with latest patch from dell.
Could any one help me on this case please?
Thanks,
Pratik
DELL-Akshatha M
1.2K Posts
0
December 21st, 2016 07:00
Hi Pratik Kansagara,
Thank you for reaching out to Dell Community Forum.
Run the on-board Dell diagnostics <,F12> and capture any error message or code you might receive.
Does the system freeze on any specific application?
Can you boot into Safe mode and check if the issue occurs on it.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information
Pratik Kansagara
6 Posts
0
March 23rd, 2017 04:00
Hi Team,
We have same another problem with another same model laptop.
Laptop Model Number = Dell Inspiron 5559
Service TAG No. =
So, Could please help me to solve this?
Thanks,
Pratik.