renceaking
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Dell 7567 Multiple Issues.

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Hi Inspiron 7567 is facing some problems. I have notice these since the last service of the dell engineer that was sent to fix my laptop. I hope you guys can help me.

1. The screen is yellow-ish. I have a 4K UHD panel. I already turned off the night light feature on windows 10, but nothing happened. 

2. There is a small dot bulging in my palmrest, behind the trackpad. It is really annoying. 

3. The back cover of the laptop is loose. I suspect this is the reason why my temps are high since the fans  can't take air, the loose cover is covering the fan.

4. I notice that there are some lost screws. Mostly on the trackpad and keyboard part. Where can I get some screws for this? 

5. Is there a shop where I can buy a replacement chassis? The last engineer that dell sent seems to run off the paint on the speaker part of the chassis. It bothers me when I see it. 

6. The never ending popping sound. Did somebody found a solution for this? 

I hope you guys can help me. I'm new here, I am worried of my laptop.

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Community Manager
Community Manager

RE: Dell 7567 Multiple Issues.

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Only if you want the other issues fixed under warranty, otherwise, you could purchase them yourself.


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
Would you like to be a Dell Community Rockstar?


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Community Manager
Community Manager

RE: Dell 7567 Multiple Issues.

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Hi renceaking,

Thanks for posting.

Apologies that your computer is not working as expected.  

Since you've been successful with getting warranty repairs on your computer, but they're not to your satisfaction, I would suggest that you escalate your issue by filling out an Unresolved Issues Form.  Let them know what additional issues need to be resolved.  Thanks.


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
Would you like to be a Dell Community Rockstar?


renceaking
1 Nickel

RE: Dell 7567 Multiple Issues.

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Actually, the last issue was already solved. It was a overheating issue. The motherboard and heatsink was replaced. Is it applicable to send a Unresolved issues form?

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Community Manager
Community Manager

RE: Dell 7567 Multiple Issues.

Jump to solution

Only if you want the other issues fixed under warranty, otherwise, you could purchase them yourself.


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
Would you like to be a Dell Community Rockstar?


renceaking
1 Nickel

RE: Dell 7567 Multiple Issues.

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I'll try it. Thanks Robert!

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