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Dell D830 with T9500 only clocks at minimum of 1.2ghz, should run 2.6ghz. HELP!
I recently purchased a used Dell D830 Laptop on Ebay. Cosmetically it's in great shape, but runs very slow. I installed a new Solid State Hard drive and installed a clean copy of Windows 7 Pro 32 bit. Laptop also has 4 Gig of ram. The processor is the T9500 2.6ghz. I also upgraded the bios to the latest version which is A016.en checking the bo
Without running any software other than Windows and a browser open, the CPU % usage averages between 80 - 100%. Should not be a heat issue because it's this way even from a cold start. Running cpu-z it's showing the processor to be running at the minimum of 1.2ghz. When checking the bios it also shows the CPU to be running at the minimum of 1.2.
Any ideas?
Thanks for any help you all may be able to offer!
MicroTest
934 Posts
1
July 21st, 2012 07:00
Regarding low CPU speed - check if the power adapter is properly recognized !
press F2 at powerup which takes you to the BIOS screen
twh7458
3 Posts
1
July 21st, 2012 11:00
Thanks! I should have known this. The adapter I presently am using is a spare 65w. I just ordered a new 90w. Thanks again for the good advise.
MicroTest
934 Posts
0
July 21st, 2012 12:00
Reasons for not properly recognized power adapters could be:
> the power adapter itself : wrong wattage,faulty power brick or a not 100% (!) Dell compatible third party product.
> loose power jack on the mainboard or daughterboard
> the mainboard (integrated circuits)
> the BIOS
Was wondering why the Ebay seller gave you the laptop without the power adapter - just hope that the new one will fix the problem - otherwise contact the seller.....
adapt
14 Posts
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November 18th, 2012 13:00
The reason is your D830 only supports 800 FSB, the T9500 runs at 1066 FSB and is self limiting.
If you do find different reason please let me know. I tried it with a D630 and was given that answer by intel.
twh7458
3 Posts
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November 18th, 2012 15:00
Thanks for reply. Actually the solution was simple. I had the wrong power adapter, I needed the 90w. Once I got the correct adapter it solved the problem.
Chris42Arnold
34 Posts
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April 23rd, 2014 03:00
This info is incorrect. The T9500 runs at 800 MHz FSB. The above user mistakenly refers to a T9500 when he means T9550, which is a separate family of processor. The T9500 is perfectly compatible without any changes to a D830. It will not work with the older A05 BIOS, though. Update to the latest BIOS (A17, now), and no other changes are required.