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ceeplane49
Copper

Dell E6500 Laptops with Windows 10

I bought a used Dell E6500 laptop that has been upgradede with Windows 10 and has a backlit keyboard. The backlit feature doesn't work. BIOS is right, keyboard is seated right, and Widows Mobility Center is right. What could I be missing? THANX!

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RE: Dell E6500 Laptops with Windows 10

Hi,

Thank you for writing to us!

Can you please boot the system into BIOS and check if the backlit is enabled. We would also request you to update the drivers.Kindly click on the link :www.dell.com/.../advanced

Kindly private message the service tag and email address.

Thanks

Robin

DELL-Robin D
Social Media Support
#IWork4Dell

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