I bought a used Dell E6500 laptop that has been upgradede with Windows 10 and has a backlit keyboard. The backlit feature doesn't work. BIOS is right, keyboard is seated right, and Widows Mobility Center is right. What could I be missing? THANX!
Thank you for writing to us!
Can you please boot the system into BIOS and check if the backlit is enabled. We would also request you to update the drivers.Kindly click on the link :www.dell.com/.../advanced
Kindly private message the service tag and email address.
DELL-Robin DSocial Media Support#IWork4Dell