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johnjrllee
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Dell Factory Image Restore - Dell Studio 1555 Laptop.

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Hello, I purchased a laptop in December 2010 and have, for the last month, been experiencing technical issues, It is not the laptop as such but the Operating System, My windows 7 aero has disapperaed leaving me with windows 7 basic edition, I had the full version of windows 7 home premium and still see that at start up. I am wondering if it is worth backing up my entire hard drive on to a portable media hard drive and then using dell factory image restore.

John Lee.

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johnjrllee
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Re: Dell Factory Image Restore - Dell Studio 1555 Laptop.

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Hi,

I have used dell factory image restore after backing up my system, my windows 7 aero feature is now working, and all i need to do now is re-install all my programs!

Thanks for your help,

John.

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PudgyOne
6 Indium

Re: Dell Factory Image Restore - Dell Studio 1555 Laptop.

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John Lee.,

 

Since you said you're having technical issues, I would first backup my data.

 

Run the full diagnostics and report back any error messages. How to Run the Dell™ Diagnostics Utility

 

I would still create the Windows 7 - IMPORTANT Windows 7 Backup Disks to create

 

Then use the Dell DataSafe Disk to restore the computer.

 

Restoring Your Dell Computer to Original Factory Installation with Dell DataSafe Local Backup 2.0

 

To use the factory partition, the procedure is...

 

Restoring Your Computer´s Software to the Factory Settings

 

 

Rick

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Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

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johnjrllee
1 Nickel

Re: Dell Factory Image Restore - Dell Studio 1555 Laptop.

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Hi,

I have used dell factory image restore after backing up my system, my windows 7 aero feature is now working, and all i need to do now is re-install all my programs!

Thanks for your help,

John.

PudgyOne
6 Indium

Re: Dell Factory Image Restore - Dell Studio 1555 Laptop.

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John,

 

Glad you got it working! emoticon.Yes.title Thanks for posting back.

 

Take care,

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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