my new dell inspiron 13 battery is not charging despite the fact its plugged in with the power. The Battery meter keeps giving 3% battery not charging. any help?
Hi JSuboh,
Thanks for posting.
How new is your Dell Inspiron? A battery that won't charge can be due to several factors. If the battery is over a year old, if the power adapter is not charging, or if the motherboard has a bad charging circuit.
If you have a "new" system, best thing would be to run system diagnostics by pressing F12 at startup, make a note of any errors, then give Tech Support a call. You can contact them at 1-800-624-9896 or 1-800-288-4410, or you can initiate a chat session at: http://dell.to/2v4snVm