aarbleda
1 Copper

Dell Inspirion 7359-Cracked screen

I won my 7359 at a company party a year ago. We rarely use it and one day in late December there was a slight crack in the screen. Everything worked fine and a few days later the crack had spread and is now you cant see anything on the screen. I took it to the Geek Squad at Best Buy, they sent it out for repairs, it will cost $379 to replace the screen AND Dell doesn't have any replacement screens in stock and they don't know if or when they will. 

Now what?

0 Kudos
2 Replies
Moderator
Moderator

RE: Dell Inspirion 7359-Cracked screen

aarbleda,

Unfortunately, you will need to wait until Dell gets them in stock. You could also search the internet for a compatible screen.

Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Where do I find my Dell PC Service Tag or Express service code?
Where do I post SA (SupportAssist) issue/questions?
0 Kudos
8 Krypton

RE: Dell Inspirion 7359-Cracked screen

Unfortunately, you're finding out that most $500 systems aren't worth repairing when a major failure or accident occurs.  These systems sell for about that brand-new -- that repair is more than 70% of the cost to replace the system (which is probably why it's not easy to come by replacement parts -- most people would replace the system when the cost to repair exceeds 50% of the cost to replace the system.

0 Kudos