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November 29th, 2016 23:00

Dell Inspiron 1012 factory restore problem

I've just found out my very old 1012 for my kid to play with. I'm pretty sure there's a Partition Q which should be a factory recovery image. But unfortunately F8 is useless and I can't get it back to factory restoring. I think it might because it's been updated from win7 to win10 before. So is there any chance to restore it back to the original win7 factory status now please?

184 Posts

December 1st, 2016 06:00

Hi Vincent2204,

Greetings,

Thank you for reaching us here. I would suggest you to follow the instructions from the link shared here http://dell.to/2gXEnRT to restore the computer back to Windows 7. I would like to keep you informed that you may need the recovery media to re-install Windows 7 on your computer.

In case if you need additional information or assistance, I request you to share the system service tag, registered owner's name and email via private message. You could send a private message by hovering the mouse pinter over my user name and adding me as a friend.

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