drosstyx101
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Dell Inspiron 13 7000 - Runs diagnostic mode after waking from sleep

Hello,

This 2-in-1 laptop is starting diagnostic mode after waking from sleep. It's not doing this after a reboot but only after being asleep.

Once the diagnostic runs (without errors), I'm able to use the machine again. It's more inconvenient than anything else.

Is this just a sign of failing hardware? I ask because it's also having audio issues, for which I've already started another thread in the Audio forum.

Please help and thank you.

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Community Manager
Community Manager

RE: Dell Inspiron 13 7000 - Runs diagnostic mode after waking from sleep

Hi there, can you Private Message me your Service Tag on the system? Also, have you tried running diagnostics independently of the times it does it by itself? I would recommend running extended diags (if you haven't already, this can be done by pressing F12 at the Dell screen before Windows loads). On a side note, you're right this could be a sign of a hardware issue but hopefully it is something else.


Best regards,

Brad 

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