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mikibabs
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Dell Inspiron 14 5459 power button needs 3 seconds long press to power up?

recently bought a Dell Inspiron 14 5459 on June 12, 2016 and first thing I noticed is that to turn on the laptop I need to press and hold down the power button at least for 3 seconds in order for the laptop to boot up, this seems strange, I brought up this issue at the Dell Store where I bought the laptop and the sales people there told me that they noticed this in most Inspiron models.  Is this normal?

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3 Replies

RE: Dell Inspiron 14 5459 power button needs 3 seconds long press to power up?

Hi,

Thank you for writing to us!

This is unusual we would suggest you to check with another system to see if the same happens.

Kindly provide us with the service tag and email address.

Thanks

Robin

DELL-Robin D
Social Media Support
#IWork4Dell

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mikibabs
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RE: Dell Inspiron 14 5459 power button needs 3 seconds long press to power up?

I've already contacted Dell's Pro Support and got a suggestion I update the laptop BIOS to the latest version and after updating the BIOS to 1.1.9 <ADMIN NOTE: Broken link has been removed from this post by Dell> the issue was solve. Thanks to Dell's Pro Support.

RE: Dell Inspiron 14 5459 power button needs 3 seconds long press to power up?

Hi ,

Thank you for your reply and letting us know that the issues is resolved .

Feel free to post or private message if there are any other issues.

Thanks

Robin

DELL-Robin D
Social Media Support
#IWork4Dell

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