One key of the keyboard of my laptop wasn't working,. I verified it was a problem on the keyboard itself, so I bought a new one. I have removed my keyboard before, so I figured it wasn't an issue. So I installed the new one, everything ok. Then I turned my laptop off and I saw the keyboard was unaligned, so i moved it a little bit. Now both old keyboard and new don't work. The connector seems to be fine, but I'm not an technician. I have already tried to reinstall the driver, but they still don't work.
Thank you for you time.
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As both the old and the new keyboards are not working, looks like the port on the motherboard is gone faulty.
Just to doublecheck you can try an external USB keyboard and check how its working.
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