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RikAlto
1 Copper

Dell Inspiron 15 - 3520 - Key pad mouse button problem

Reformated my laptop and now the mouse pad left/right buttons no longer work.

Updated with latest drivers to no prevail..some please help.

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6 Replies

Re: Dell Inspiron 15 - 3520 - Key pad mouse button problem

Hi RikAlto,

For troubleshooting touchpad related issues, please click on the link below:

 http://dell.to/17ZE0tb

Let us know if further help is needed.

Thanks and regards,
Babita S
#iworkforDell 

For easy access to drivers, manuals and product updates, please visit our Support Site .

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Re: Dell Inspiron 15 - 3520 - Key pad mouse button problem

 Hi RikAlto,

We hope the touchpad issue on your computer is resolved.

Unfortunately we have not received feedback from you on this topic. If you need continued support, please respond to my post.

Thanks and regards,
Babita S
#iworkforDell 

For easy access to drivers, manuals and product updates, please visit our Support Site .

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ShopMom
1 Copper

RE: Dell Inspiron 15 - 3520 - Key pad mouse button problem

I'm having the same problem and I didn't reformat anything. Touchscreen laptop but, I primarily use the touchpad I the right/left click don't work.

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RE: Dell Inspiron 15 - 3520 - Key pad mouse button problem

Hi ShopMom,

Sorry to hear about the issue you are facing. Do both the right and left clicks not work on the touchpad? Have you connected an external mouse and checked if the same works fine on your computer? Check the touchpad properties settings in the Control Panel.

Click on the link below to troubleshoot the touchpad issue: http://dell.to/18MHiQo

You may also have to update the touchpad drivers for your computer. Since you have not mentioned the system model name, the link below is for the Dell Support Home Page. Please enter your service tag/ system model name to access the drivers and downloads available for your system. Remember to select the correct operating system prior to downloading and installing the driver. Reboot the system once the driver has been installed and then check if the issue is resolved.

http://dell.to/1gniq60

In case you still face issues, please reply with details of system model name and operating system on your computer.

Thanks and regards.

Babita S
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads,
Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.

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hazel_lianoz
1 Copper

RE: Dell Inspiron 15 - 3520 - Key pad mouse button problem

i have the exact same issue, mine is the dell inspiron 3520 all of the sudden the left and right click stopped working, and I am running windows 8.1

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ShuvraR
1 Copper

RE: Dell Inspiron 15 - 3520 - Key pad mouse button problem

I use Dell inspiron 3442. I bought this an year ago. For two days the left right buttons on keypad are not working. Horrible horrible horrible *** laptop.

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