theboeing717
1 Copper

Dell Inspiron 15 3531 Power Issues?

Hello, thank you for using your time to view this thread.

Anyway, I have a Dell Inspiron 15 3531 Laptop. The problem listed below.

When the A/C Adapter ONLY IS ATTACHED (BATTERY REMOVED):

When I press the power button, the battery light blinks once, screen stays black. I can hear the hard drive turn on and spin at normal speed. Then one minute later the laptop will shut down. 

Now, it does different with the BATTERY ONLY ATTACHED:

If the battery is in the laptop, I press the power button, and nothing happens. The battery light stays white. I don't hear the hard drive spinning.

Whats going on here? The laptop is out of Warranty. Re-seating RAM does not work, nor does holding the power button down for 15 seconds. 

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1 Reply
DELL-Akshatha M
4 Tellurium

RE: Dell Inspiron 15 3531 Power Issues?

Hi theboeing717

Thank you for reaching out to Dell Community Forum.

The troubleshooting indicates an issue with the motherboard.

You can check if the adapter and battery work fine on another system.

Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

Note: please don't mention the service tag or email id on the public forum as it contains your personal information

DELL-Akshatha M
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