Highlighted
kylerf150
Copper

Dell Inspiron 15 5000 Series 2-in-1 Laptop left clicking if pushing on surround or underneath touchpad

So i just bought this thing yesterday from office depot. what is happening is if i rest my forearms on the case of the laptop it will left click on the touch pad. which is very annoying since it always makes me start typing where ever my cursor is at that time. Also if and press very lightly up from the bottom of the laptop right below the touch pad and it will do the same thing i think something is screwy here.

Tags (2)
0 Kudos
2 Replies
Community Manager
Community Manager

RE: Dell Inspiron 15 5000 Series 2-in-1 Laptop left clicking if pushing on surround or underneath touchpad

Hi kylerf150,

Thanks for posting.

Sounds like there might be a problem with that particular computer, perhaps you should return it to Office Depot quickly and get another one or a refund.

Regards,
Robert


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
Would you like to be a Dell Community Rockstar?


0 Kudos
angretlam
Copper

RE: Dell Inspiron 15 5000 Series 2-in-1 Laptop left clicking if pushing on surround or underneath touchpad

Did you ever receive a solution for this? I ended up buying an HP envy because of frustrations caused by the same issue. The amount of flex found in the bottom chassis causes issues - even when using the laptop on a desk surface. It's almost unusable in my lap. The chassis flexes with minimal amounts of pressure which in turns decompresses the switches associated with the touch pad. Very annoying.

I would be very happy if Dell could revive that 2-in-1. I enjoy most of my Dell products including an alienware 15 r3.

0 Kudos