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abhishekeleven
1 Copper

Dell Inspiron 15 5559 - Laptop shuts down on plugging earphones Ubuntu

Bought lappy from here recently: 

https://goo.gl/0DPjws

Issue with ubuntu 14.04, 16.04, 16.10:

Steps:

1. Laptop charged but not connected to adapter.

2. Earphones(Any) being plugged in

3. Shuts down instantly

Laptop model number: 
LAPDELL-INSPIROAMAZ291042872F19E

Specs: Dell Inspiron 15 5559 (Core i3 (6th Gen)/4 GB/1 TB/39.62 cm (15.6)/DOS) (Matte Black) 

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5 Replies
AlexLit
1 Copper

RE: Dell Inspiron 15 5559 - Laptop shuts down on plugging earphones Ubuntu

It seems that there is some problems with power saving mode on Intel HD Audio.

Any headphones plugged in - laptop have immidiate power down.

Found suggestion to disable INTEL_AUDIO_POWERSAVE=false  at /usr/lib/pm-utils/power.d/intel-audio-powersave

But this is not very good decision, and i cant say it helps me. In some cases laptop still shuts down.

My laptop is brand new just few days . Dell Vostro 5468 (N017VN5468EMEA01_UGRFB)

Ubuntu 16.04

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Jim Coates
5 Osmium

RE: Dell Inspiron 15 5559 - Laptop shuts down on plugging earphones Ubuntu

Hello. Sorry you did not received an answer but it looks like none of us have any ideas about your issue. All I can think of, is to suggest that you post on the Linux board and see if anyone there knows if it is a Linux issue. If not, then contact tech support.

If you do get it sorted out, please let us know.

Jim Coates -- 15 years on the Dell Laptop Audio boards -- since 2/6/04 

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daxinte
1 Copper

RE: Dell Inspiron 15 5559 - Laptop shuts down on plugging earphones Ubuntu

I have the same problem with a Dell Inspiron 15 5567.

When laptop run on battery, after enter in session he shut down.

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Jim Coates
5 Osmium

RE: Dell Inspiron 15 5559 - Laptop shuts down on plugging earphones Ubuntu

I have the same problem with a Dell Inspiron 15 5567.

Hello. If you are running the Ubuntu operating system, I suggest that you post on the Linux board and see if anyone there knows if it is a Linux issue. If not, then contact tech support.

Jim Coates -- 15 years on the Dell Laptop Audio boards -- since 2/6/04 

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NikunjAntala
1 Copper

RE: Dell Inspiron 15 5559 - Laptop shuts down on plugging earphones Ubuntu

I have the same problem with a Dell Inspiron 15 5559.

When plunged in hands-free laptop will turn off.

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