MalikQaisar369
Not applicable

Dell Inspiron 15 7000 7537 i7 Keeps Restarting on startup

Hi dear,

I had Dell Core i7 Inspiron 15 7000 7537 for last 2 years and it was working perfectly fine. Recently about a month ago I upgraded my windows from 8.1 to 10 and it was working fine. Since yesterday it went into an error and got stuck on blue screen of death. When i restarted it started showing me blank blue screen so I have to restart multiple times and some times it was taking me to windows but most of the times was getting stuck on blue blank screen.


So I thought may be a restore will work but when i tried restoring to previous windows now when it starts it gets stuck on Dell bootup screen and keeps on saying Welcome and loading image and then restarts and keeps on getting restart for ever.


I have checked System Assessment and it shows no errors found. I tried to boot from USB but no luck and still stuck on restarting.


Now I believe my previous windows has been removed and i can't install other windows at all.


Please help me.

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DELL-Rishi
Moderator
Moderator

RE: Dell Inspiron 15 7000 7537 i7 Keeps Restarting on startup

Hi MALIKQAISAR369,

What is the exact bluescreen error? Are you using a Dell OEM OS USB media to restore the OS? Do you see any options when you boot from the USB media? 

If the system is under warranty, then download the OS image here - http://dell.to/1JsMeJg

If there is no warranty, then you could contact our team and order the media here  - http://dell.to/1vnT6CQ

Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.

Let us know if you have any other queries.

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