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Brandenwin
Copper

Dell Inspiron 15 7000 doesn't turn on without AC adapter

The computer works normally while being charged but as soon as I remove the adapter, the computer shuts down. The battery displays as 100% and battery manager says it's healthy. What should I do? If I remove the battery it would void the warranty with Best Buy.
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ejn63
Diamond

RE: Dell Inspiron 15 7000 doesn't turn on without AC adapter

Since it's under warranty, bring the system to Best Buy for diagnosis and repair.  It could be a bad battery - or a bad mainboard;  either way the warranty will cover the repair.

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