I am a bit of a tech head, and urged my wife to wait until the "good" touch screen haswell laptops came out. I even wrote some glowing reviews of Dell's inspiron 15 7537 after I received it ([View:www.amazon.com/.../ref=cm_cr_pr_viewpnt])
Unfortunately, just a few weeks out of warranty, the trusty laptop has stopped powering up.
The symptoms: laptop will not power up. Things I have tried:
Unfortunately nothing works. Fans don't turn on, lights don't turn on, display doesn't turn on, no noises or beeps. Other than the power ring on the plug getting brighter when I plug it in, there is no indication that the device is receiving any power.
I'm pretty bummed and hope there is a solution and/or that Dell can help make things right. The build quality of the device is so high and my wife has been very satisfied and I hope that she can get more than a year of use out of the device.
Luke from London
I have had the same problem. This computer has been horrible for this. I have replaced the motherboard and sent it out to depot for repair. It still does this. I have to remove the back cover and pull the battery then put the battery back in and then it will work for a while then I will have to do it again. I have been very disappointed with this laptop. We use Dells at work and I have never had this problem until this computer. I have been disappointed in Dell helping me with the issue. They tell me that nothing is wrong with the computer but It has been a pain with this issue.
I'm experiencing the same problems as the OP lukeabrams and also tried the same troubleshooting steps. Is there a remedy? Please tell me there is, I spent a lot of cash on this system.
I found the solution
The problem is sometimes when the battery is Flat or very low. The charger (19v ~ 4.62A ) is unable to jump start the charging of battery or/and the laptop. If you use a powerful charger (19v ~ 7.7A, 150W), it will start the charging, and later you can use your old charger again.
My son's laptop stopped working, and as noted would no longer charge. Did the usual battery removal, no joy.
Read this post, and tried my Alienware 13 PS, which is rated at 19.5 VDC, 6.7 Amps, and it's working perfectly!
Was dreading taking it into a repair shop! You're a star, thank you so much! Bought £30 (19v / 7.7a) charger from eBay and it started up straight away.