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Dell Inspiron 15 Series 7000 will not turn on

My charger is good. The light indicator on the lap top is working so it's taking the charge. When I press the power button the keyboard will light up but never turns on. It's has an internal battery so I cannot perform a reset as so many post and videos suggest. Please help.

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Community Manager
Community Manager

RE: Dell Inspiron 15 Series 7000 will not turn on

Hi Itarin,

Thanks for posting.

Have you tried pushing the "D" button and the power button at the same time? This will indicate if the screen is still working.  Does it work with an external monitor?  If none of this is working, then please contact Tech Support for additional assistance.

Dell-Robert P
Social Media Support
To help us troubleshoot, please send us the Dell service tag number via a private message
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