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Dell Inspiron 15 Touchpad & Battery Issues
I purchased the Inspiron 15 3521 model two weeks ago.
Touchpad:
The touchpad has started freezing randomly. I have checked for driver updates and it shows 'Up-to-date'. Please help
Battery:
Initially, on a 100% charge, the laptop worked properly for 8 hours straight playing music and certain light software.
This has dropped to 5 hours in 2 weeks.
What could be the reason?
PS: A newbie. Would really appreciate a simplified answer. Thanks
DELL-Amogh G
1.5K Posts
1
July 24th, 2013 11:00
Hi vaibhav.s144,
You may uninstall and reinstall the touchpad drivers. Please follow the steps below:
Remove the ‘Touchpad’ application from ‘Uninstall a Program’. To remove the application:
To re-install the drivers, please refer the link: http://dell.to/15fZfFr. Click ‘Download File’ and follow on screen instructions.
You may check the battery health in BIOS. Please follow the steps below:
You may update the system BIOS. Please refer to the link: http://dell.to/164Q3oo.
Keep me posted with the results. I will be glad to assist further.
vaibhav.s144
4 Posts
0
August 11th, 2013 10:00
Thank you :)
Worked! :)