Please help me... since I bought my DELL Inspiron 1545 laptop I never had a problem with it and today it didn't want to start. I ran the advised checks on it that I found in the forum and this is what I got:
Error Code 0142
Error code 2000-0142
Hard drive 0 self test unsuccessful
I'm devastated as I have a lot of work on this laptop. Could anyone tell me if the hard drive failure means that I lost everything, all the data, all my work and all my files, pictures stored on the laptop?
What do I have to do now? Is there any more info I should give so that someone could help me?
The error code confirms that the hard drive has failed & will need a replacement.
You can still back up data. However, you will need to contact a local tech who can assist you with the data backup. The data on the hard drive is still accessible when connected as a storage device or when specialized software is used.
You can contact the out of warranty team on 1-800-288-4410 (7am to 12am Monday-Friday) to get the hard drive replaced after data back up or get in touch with the local tech for the replacement.