Highlighted
shanayg
1 Copper

Dell Inspiron 15R 5521 Not Detecting Home Wifi Network

Hello, my laptop has suddenly stopped connecting to my home wifi network. I have a cell phone and iPad that can connect with no issues. Wifi signal is on and drivers are updated. Any help or suggestions would be appreciated.

Thx

Shanay

0 Kudos
1 Reply
Moderator
Moderator

RE: Dell Inspiron 15R 5521 Not Detecting Home Wifi Network

Hi Shanay,


Wireless card driver may be corrupted I would suggest you to reinstall the wireless card driver. Please punch in the system service tag or express service code from the link below. Then Click on System configuration tab and then Click on Components and find the wireless card of the system and then download the wireless card driver found under Network section.

http://dell.to/18r60nI


Also, please reply us with device manager picture with Network adapter section expanded.


Please let me know if this helps.

0 Kudos