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mi084slb
1 Copper

Dell Inspiron 15R 5537 boot issues *** NEED help ***

Hi

I have a Dell Inspiron 15R 5537 bought in 2014

Running Windows 10, 8GB of RAM, 1TB of HDD

Bios (DELL Inc A08 4/30/2014

Bios mode UEFI (secure boot deactivated)

For the last 2-3 weeks my laptop has boot issues. From a regular start or a reboot!

It can take 30 secs to see the DELL logo up to 2-3 hours... YES up to 2 or 3 hours before the DELL logo appears. In average I would say 25 to 45 mins before the DELL logo appears. After when the DELL logo appears it boots correctly in Windows 10 and the laptop does not look to have any performance issues.

All of this started when the DELL system detected that newer hardware drives were available and a newer BIOS A09.

  • Installation of the new drivers for the hardware were completed without any issue. Laptop rebooted and final confirmation was given that new drivers were installed successfully.
  • Then I did the BIOS. The EXE started... showed me on the screen that my current bios was A08 and that the new one to be installed was A09. A command prompt window opened requesting asking if I wanted to proceed and type Y. Saw a % on the screen of the "flash" process and then the laptop rebooted. And I waited... and waited... more than 1 hour and still nothing. Blank screen. Power light on... HD light flickered and stopped. I waited 30 more minutes and I pressed the power button. Laptop powered of and I restarted it. Since then you don’t know when the laptop will boot. I tried to redo the bios update. Even re-installed Windows. Check HDD connection… is the BIOS simply corrupted? Any suggestions?

Thanks

ps: forgot to add when trying to flash the bios to the new version I get this message

InsydeH20 - Secure Flash

Error : Invalid firmware image!!!

Please press any key to reset system......

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4 Replies
Philip_Yip
6 Indium

RE: Dell Inspiron 15R 5537 boot issues *** NEED help ***

Try the direct link:

http://downloads.dell.com/FOLDER03926593M/1/Inspiron_5537_A09.exe 

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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mi084slb
1 Copper

RE: Dell Inspiron 15R 5537 boot issues *** NEED help ***

Hi

I tried the bios from your link. I already had downloaded the same from DELL and I have the same results. Below you have the screen images that I took. It always asks me if I want to downgrade ?!?! If I say Y or N I always have the same result... invalid firmware. I was able to download from the DELL website version A08 of the BIOS and it asks me if I want to replace A08 (Inspirion 5537) with A08 (Inspirion 5537) and again after a couple of minutes (30 in average) I get the same blue message.

Any other suggestions before I throw the laptop by the window! 

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7 Plutonium

RE: Dell Inspiron 15R 5537 boot issues *** NEED help ***

If you reboot and immediately press F2, can you get into BIOS setup?

If you can, look for an option to reset BIOS to the factory defaults.  Be sure to save the changes before exiting setup...

Ron

   Forum Member since 2004
   I am not a Dell employee

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mi084slb
1 Copper

RE: Dell Inspiron 15R 5537 boot issues *** NEED help ***

Hi

There is no option to "reset" BIOS to factory defaults. The only option that I have is "Load Setup Defaults" that I have tried several times with no success

Regards

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