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Dell Inspiron 15R - automatic repair loop and disk error correction never completes

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My less than year old Dell can't boot up because it immediately enters a repair mode that never completes.  Any suggestions before I move on to another brand?

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RE: Dell Inspiron 15R - automatic repair loop and disk error correction never completes

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Since you still have a warranty, run an extended diagnostic on the system.  F12 a few times at powerup to get into setup -- in particular, run the extended diagnostic on the drive.  You'll likely see a fault code starting with 2000-.  Record the exact error and contact Dell with it -- they'll replace the drive under warranty.

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RE: Dell Inspiron 15R - automatic repair loop and disk error correction never completes

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Since you still have a warranty, run an extended diagnostic on the system.  F12 a few times at powerup to get into setup -- in particular, run the extended diagnostic on the drive.  You'll likely see a fault code starting with 2000-.  Record the exact error and contact Dell with it -- they'll replace the drive under warranty.

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RE: Dell Inspiron 15R - automatic repair loop and disk error correction never completes

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Thanks.  It indeed is a bad drive (0142).  Was hoping to see if recovery worked (using Dell Direct Key creator) but the USB stick isn't recognized.  Not sure if it would work anyway if there is no way to recreate the image from the drive.  And then there is the issue with getting the OS re-installed.  They surely don't make it easy!

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RE: Dell Inspiron 15R - automatic repair loop and disk error correction never completes

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You're going to need to make the recovery from another system -- or if it's WIndows 10, download the corresponding ISO from Microsoft directly.

You'll also need that code 2000-0142 plus the verification code that follows it.  Report that to Dell and they'll replace the drive (generally with a pre-imaged drive under warranty).

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