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meajha
Bronze

Dell Inspiron 17 5000 series won't turn on

I have read through previous posts regarding this subject but none seem to be similar to my issue.  I have, for the past year, had some difficulty getting the power button to turn on.  There are no beeps and I have used both with the power cord and without it.  

Generally what I have to do is jiggle the laptop top or move it back and forth.  This leads me to think there is a lose connection somewhere.  It usually turns on but I should mention that I also usually turn off laptop by "sleep" not off.  However, today I used "shut off" and had a very difficult time getting the laptop power button to turn the system on.  It is totally black and definitely shut off.  After hours I guess I jiggled the top in the right position and it came back on.

If you could share some thoughts about what the issue might be I would appreciate it.  I didn't know whether to return it to Dell for repair or find a local repair person here in Pittsburgh.  Obviously it is several years old and I don't want to pay a fortune to repair it.

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3 Replies
ejn63
Diamond

RE: Dell Inspiron 17 5000 series won't turn on

Start by replacing the DC jack in the system - if you need a part reference, post the full model number (i.e., 7531, 7779, etc.).

Any more than that and "several years old" likely means you're better off replacing the system -- the mainboard replacement that would be needed will run you a few hundred dollars and on a system more than 2-3 years old likely means a replacement system is a better idea.

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meajha
Bronze

RE: Dell Inspiron 17 5000 series won't turn on

I have a 5758 model.  Not sure what the DC jack is.  I went online and saw someone on utube replace the power switch.  Mine certainly has been flattened out and doesn't click anymore and I'm wondering if that could be the issue.  I also had no problem this morning starting it in Sleep.  I appreciate your suggestion.

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meajha
Bronze

RE: Dell Inspiron 17 5000 series won't turn on

Sorry I looked up what the DC jack does and I'm interested in why you might suggest that as my battery remains fully charged and if I disconnect the charger it will charge to 100%.  Wouldn't that indicate that the DC jack is working??  Thanks.

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