My bluetooth conectivity suddenly stopped working.
I have checked that the latest Intel drivers are installed & working properly, which they are.
I am trying to connect my Bluetooth Mouse 3600, which worked fine before. I have also tried to connect my Android phone.
My phone can 'see' my laptop but does not pair. Error message on Android is: ''Couldn't pair with laptop because of an incorrect PIN or passkey.'' yet no PIN was requested by the laptop.
From the laptop bluetooth software, 'Add a device', the laptop 'sees' the Android. Error message is: ''Couldn;t connect. Try connecting again.''
Any solution much appreciated.
You can click the link below for information pairing bluetooth devices.
What is your specific computer model?
Below are some links that will help you resolve the bluetooth issues.
Click the link below for steps to connect your android phone to your computer.
If the information in the above link does not resolve the issue please contact Dell Support at 1-800-624-9896
Inspiron 17 Series 5759.
Thanks Jesse. I know how to connect a device via Bluetooth or USB. What is happening is that both devices recognize each other but cannot pair.