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April 18th, 2014 01:00

Dell Inspiron 3537

Hi there,

I turned my Dell Inspiron 3537 laptop on earlier today and its behaving very strangely. I can log in, but then all it does is flash between a grey screen and the desktop. I've tried to click on a program, from my norton 360 to the internet. Nothing works. I can't even see if anything needs updating. 

Can anyone please help me I'm beyond frustrated!

thanks,

georgia 

1 Rookie

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87.5K Posts

April 18th, 2014 05:00

First check:  attach an external monitor.  Does that work correctly or show the same thing?

Have you run a full system diagnostic (F12 at powerup)?

2 Posts

April 19th, 2014 02:00

Hi the full system diagnostic test was done and successful. But the problem is still there.

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