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Dell Inspiron 3542 not starting up

Hi. My Dell Inspiron 3542 isn't starting up properly. Its more like its continuously restarting on its own.

Yesterday night it was working perfectly. I either shut down or hibernated my system. But today morning when I tried to turn on my system it started causing problems.

When I press the power button the power LED blinks white for about 1 second, then turns off for about 4 seconds, then repeats the cycle endlessly. Alongside, the keyboard back-light is also lighting up (low brightness) for about 1 second then turns off for about 4 second, then repeats the cycle endlessly. There aren't any other signs of life, nor is there any error display or beeping sound.

Please help.

1 Reply
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DELL-Robin D
4 Beryllium

RE: Dell Inspiron 3542 not starting up

Hi,

Thank you for writing to us!

Kindly check if the system boots is safe mode with networking and if the system does then try system restore which help .

If that doesnt work kindly update the BIOS update and also run extended diagnostics on the system .

Kindly private message the service tag and email address.

Thanks

Robin

DELL-Robin D
Social Media Support
#IWork4Dell