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Dell Inspiron 3542 power off

My Dell Inspiron 3542 power off When Booting, Sometimes on Desktop, Sometimes on BIOS.I Checked Power Adapter, Battery, RAM & Hard Disk. They Working Fine.

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5 Replies

RE: Dell Inspiron 3542 power off

Hi,

Thank you for writing to us!

Kindly check if the system comes up to the Dell Logo and if it does kindly follow the steps :

1- boot into safe mode with networking 

2- run diagnostics on the systems to check if there are hard ware issues.

3- release flee power and check if the system boots 

Kindly private message the service tag and email address.

Thanks

Robin

DELL-Robin D
Social Media Support
#IWork4Dell

RE: Dell Inspiron 3542 power off

In Diagnostics mode It's power off too. Sometimes Boot and Load windows to desktop then power off.then after hard disk goes to windows recover mood then again power off. I'll check safe mood with networking.

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RE: Dell Inspiron 3542 power off

Hi,

Thank you for writing to us!

We would request you to remove the service tag and email address and private message for security purpose.

Kindly check if the same happens in safe mode .

Thanks

Robin

DELL-Robin D
Social Media Support
#IWork4Dell

whitstan
1 Copper

RE: Dell Inspiron 3542 power off

I am having related problem. The 3542 laptop just powers off at random. I  have run dell diagnostics and updated any relevant drivers. Ugh

RE: Dell Inspiron 3542 power off

when updating drivers sold your problem..i still have the problem.i do many things.now i'm not use the laptop.because of power off my laptop hard disk was damaged.now i have to buy a new hard disk. Ugh

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