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Dell Inspiron 3552 - Hard Drive not installed (HDD/SSD incompability)

Dell Inspiron 3552

BIOS updated to 4.0.11

I replaced HDD with SSD (Plextor PX-128M6Pro, newest firmware 1.05)

PROBLEM:

Sometimes laptop boots without any problems, sometimes SSD is not detected and BIOS shows error: Hard Drive not installed

I checked SSD with other computer and works fine. I checked SATA connector and it is ok. I put back factory HDD and it works fine (but i want SSD).

Dell Diagnostics tells nothing:

- when SSD is detected: "All test passed"

- when SSD is not detected: "Hard drive not installed. Do you want to continue?"

Question:

Is there any solution to this problem or will this laptop work properly with other ssd (Crucial for example)?

Probably a similar problem is described here: http://en.community.dell.com/support-forums/laptop/f/3518/t/19994986

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2 Replies
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RE: Dell Inspiron 3552 - Hard Drive not installed (HDD/SSD incompability)

I was right. Dell and Plextor are incompatible.

I replaced SSD with CRUCIAL MX200 and it works fine.

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baniakrulez
Copper

RE: Dell Inspiron 3552 - Hard Drive not installed (HDD/SSD incompability)

i got same problem but with factory installed hard drive which is Toshiba. After a year and 9 days laptop just start  saying there is no hard drive installed, but if I take it out and connect to my other laptop its working.

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