Dell Inspiron 5548 permanent battery failure, can't update BIOS, need help
I recently experienced a permanent battery failure on my Dell Inspiron 5548 laptop, and it can now only work while plugged in. The advice I found after perusing online would be to update BIOS. I've gone to Dell Support, had the site detect my Service TAG, and downloaded the manual BIOS update file(s). However, when I try to click on the new program, it brings me to this thing called "Insyde", which A.) asks for an ID and version and B.) won't work at all anyways since it says my battery needs to be at at least 10% for BIOS to be flashed. Now, I can't charge my computer at all since the battery is fried, since I'm basically running on electricity.
Not only am I unsure if a BIOS update will even fix my battery failure issue, but I can't even test it.