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January 1st, 2017 04:00

Dell Inspiron 5559 Core i7 6th Gen won't start sometimes

I will just get a black screen. There is power in laptop since when I press CAPSLOCK the light is being turned on. I do not even see the screen from where we enter boot menu, even when Windows loads correctly. 

January 1st, 2017 22:00

Hi AseedUsmani,

Thank you for writing to Dell Community Forum.

Can you connect the system to an external monitor and check if you get any display on it.

Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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