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Dell Inspiron 7520 MotherBoard Problem
Hello,
I bought a Dell 7520 Special Edition. It had heat-up Problems from day one. This heat up problem damaged the battery cells in One week after the date I purchased it. I went to Dell's authorized service centre in Karachi Pakistan namely Unique Technologies, they replaced my battery. After few months, It has now again some problems in motherboard. I can not see Dell logo on start up and power button light remains on. I again took my laptop to service centre and they replaced the BIOS. After one day my laptop ran into Same Problem. I am very unhappy with my product as I have to carry it again and again to service centre and they fix it without properly diagnosing it. I want them to completely replace the motherboard and rams or replace the entire product. Can anyone from Dell help me out ?
ejn63
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November 2nd, 2013 13:00
Dell doesn't have official sales channels in Pakistan - all service and support has to come from your dealer. You must ask them.
hannan.cs112
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November 3rd, 2013 05:00
Unique Technologies call themselves "Dell Official Distributors and Warranty Manager" in Pakistan. I will go to their office again tomorrow and I will update here if they don't agree to replace the product.
hannan.cs112
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November 4th, 2013 09:00
I met with Warranty Supervisor @ Unique Technologies Karachi. He assured me that he will forward my request to replace entire motherboard, processor and heat sink. I hope now it gets approved from Dell. One thing I liked is that warranty dealers at Unique Technologies are very friendly and professional.