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RE: Dell Inspiron 7547 BIOS black screen

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I had the same problem.  Had the computer about a month.  Did the recommended upgrade bios, froze.  After being on the phone with support sent it back to be fixed.  Instead I was sent a "refurbished computer.  Not happy especially having it only a month.  Anyways, countless hours on the phone, BTW I got the premium support, finally received it about a month and a half later.  Good luck.

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